Q. Is the storage facility alarmed?

A. Yes. Our storage facility is fully alarmed with RedCare Monitoring system. Immediate Police response is activated in case of the alarm being triggered.

Q. What other security features do you have?

A. 24 hour CCTV cameras monitors the building perimeter and the main corridors. The cameras record 24 hours a day, on to a digital system. The building is protected by a state of the art intruder alarm system.

Q. When can I access my storage unit?

A. Normal access hours are Monday to Friday - 9am to 5pm, Saturday - 10am to 1pm and Sunday - 11am to 1pm.

Q. When are offices open?

A. Monday to Friday - 9am to 5pm, Saturday - 10am to 1pm and Sunday - 11am to 1pm.

Q. Are the storage units clean and dry?

A. All of our units are maintained to the highest standards of cleanliness. Certain items are not allowed in storage units that cause damage.

Q. Do I have to move my goods myself?

A. Yes; but we do have several removal companies we can recommend to help you move in.

Q. Do you insure my goods?

A. No. We recommend an insurance company for insurance cover for your goods. Most household contents policies do not cover goods in storage. We can recommend Insurastore.com who are specialist broker in self-storage insurance.

Q. How can I pay ?

A. We accept all major credit/debit cards and cash. You must pay for one months rent when you move in.

Q. Do you require I.D ?

A. Photo ID, proof of address, payment for your rent and insurance. You can bring your own padlock or you can buy any other from our packaging shop.

Q. What are your unit rates?

A. Our rates start from £10 per week depending on how much space you require. For a quote please contact us.

Q. Are there any other charges?

A. No, everything is included in the price.

Q. How much storage space do I need?

A. Click on our UNIT CALCULATOR on the navigation for a quick estimate of your requirements. Contact us if you need further guidance

Q. Can I store anything?

A. You can store almost anything but there is a list of prohibited items within our Terms & Conditions page. They include firearms, combustibles, chemicals, compressed gas, illegal substances or illegally obtained items - and living creatures! NOTE: Police and HM Customs have powers to enter your room, subject to serving notice on us.

Q. Can I book in advance?

A. There is no need to book because you can move in immediately (provided the space you require is available). We do not charge for booking in advance unlike some storage facilities. You also do not need to be tied to long-term contracts. With us its easy in and easy out.

Q. What are your unit sizes available?

A. Our units start from 20sqft to 2000sqft. We can even build the size of unit you require.

Q. Can you accept deliveries for me?

A. Yes we can.